Collections Specialist with GermanMiejsce pracy: Warszawa
Tasks:
- Initiating telephone contact with customers who have outstanding payments, in a polite and professional manner.
- Negotiating and finalizing repayment arrangements tailored to each customer’s individual financial situation.
- Analyzing customer accounts and ensuring that all data is accurate and up to date within internal systems.
- Documenting all interactions and agreements by preparing clear, well-structured notes and reports.
Requirements:
- Fluency in German (C1–C2 level), both spoken and written – this is an essential requirement.
- Strong interpersonal and communication skills, with the ability to build rapport and handle challenging.
- conversations with tact and professionalism.
- A team-oriented mindset, with a collaborative approach to problem-solving and achieving shared goals.
What we offer:
- A friendly, modern work environment with opportunities for career development.
- Involvement in interesting projects and a chance to contribute to HR process improvements.
- Stable employment with a quarterly bonus and a home office setup allowance.
- Subsidized training programs, lunch vouchers, and flexible working hours.
- Remote work options and collaboration with a dynamic team that values openness and teamwork.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
