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Customer Service Specialist with French
PoznanCustomer Service Specialist with French
Poznan
NR REF.: 1186544
Customer Service, French, SAP
Your new companyThe company is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world.
Your new roleProvide a best class level of customer service. Acts as interface between the customer and other company departments.
What you39ll need to succeedRequired Qualifications
What you need to do now
Poznan
NR REF.: 1186544
Customer Service, French, SAP
Your new companyThe company is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world.
Your new roleProvide a best class level of customer service. Acts as interface between the customer and other company departments.
- Your goal is to enhance customer satisfaction and contribute to the company’s success.
- You achieve this by delivering high-quality products and services efficiently.
- Processing customer orders accurately in our SAP system, ensuring pricing compliance with existing contracts, and managing customer data.
- Additionally, we proactively engage with existing customers, provide comprehensive quotations, and promptly address any issues. Distributing updated product information and handling complaints effectively.
- You also manage customer consignment stocks, adhere to credit limits, and participate in special projects as required.
What you39ll need to succeedRequired Qualifications
- Customer service experience, preferably in a manufacturing environment
- Highly professional and service-orientated telephone manner with ability to liaise with customers and employees at all levels
- Team player
- Self-motivated
- Flexible
- Knowledge of SAP
- Fluent in English & French
- Annual bonus
- Hybrid work policy (3 days from the office, 2 days HO)
- Premium Medical Insurance (for employee & family members)
- Life Insurance (for employee & family members)
- Reimbursement for glasses for computer work
- Sports Card (Fit&More Package offers swimming pools, 4500+ sport-recreational facilities all over the country)
- Language Courses
What you need to do now
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
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