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Customer Service Specialist with German - rekrutacja online

HRK S.A.

Kraków, małopolskie

HRK S.A.
Customer Service Specialist with GermanMiejsce pracy: Kraków
Responsibilities:
 
  • Providing assistance to customers through phone calls and messages,
  • Crafting clear service instructions to enhance customer understanding of services,
  • Efficiently managing transitions during changes in Internet Service Providers to ensure seamless experiences,
  • Facilitating discussions with clients proposing changes to ensure alignment and clarity,
  • Implementing system adjustments effectively to meet evolving customer needs.
 

Requirements:

  • Fluency in German at B2+/C1 level is required,
  • Displaying a customer-focused mindset is essential,
  • Exceptional organizational and communication proficiencies are a big asset,
  • Ability to adapt to different shift schedules.

We provide:

  • Employee Assistance Program offering psychological support to employees and their families,
  • Additional day off for involvement in voluntary activities of personal interest,
  • Performance-based bonuses,
  • Assistance package for relocation needs,
  • Access to Employee Network Groups, fostering connection and learning in an inclusive environment,
  • Potential to become an Internal Trainer,
  • LuxMed medical coverage and Generali group insurance,
  • Access to diverse employee benefit systems like Multisport Plus/Classic or MultiKafeteria.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.

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