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Customer Service Specialist with Italian

Hays Poland

Poznan, wielkopolskie

Hays Poland

Customer Service Specialist with Italian

Poznan
Customer Service Specialist with Italian
Poznan
NR REF.: 1188137

We’re looking for a Customer Service Specialist with Italian who will join our client based in Poznań. The client offers a hybrid working model.

Responsibilities
  • Receive and process customer orders in the SAP system and manage customer data and pricing information in SAP.
  • Handle customer complaints and take ownership of resolving issues promptly.
  • Process credit/debit notes related to bonuses, claims, and commissions.
  • Coordinate product returns from customers or local warehouses, oversee customer consignment stocks.
  • Enforce credit limits and follow collection procedures.
  • Serve as a liaison between customers, sales, order fulfillment, production, and other company departments.

Required Qualifications
  • Previous, relevant experience in customer service, knowledge of the manufacturing environment will be a plus.
  • SAP knowledge.
  • Self-motivated, client-centric approach.
  • Fluency in Italian and English.

Benefits
  • Annual bonus.
  • Remote work policy.
  • Premium Medical Insurance and Life Insurance.
  • Reimbursement for glasses for computer work.
  • Sports Card.
  • Language Courses.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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