For our client, located right next to the Wroclaw Main Railway Station we are looking for Specialist with excellent Spanish language skills!
Operations Specialist with SpanishMiejsce pracy: Wrocław
Responsibilities:
- Leverage cutting-edge systems and proven processes to resolve aging invoices with ease.
- Proactively reach out to customers via phone and email.
- Build lasting, professional relationships by delivering prompt and courteous service to both internal teams and external clients.
- Stay on track with established procedures while always delivering high-quality work.
- Confidently escalate more complex issues to senior team members or leadership when needed.
- Have ideas? Share your suggestions for improving processes and boosting efficiency.
- Take the opportunity to sharpen your skills and grow within the collections process.
- Step in to assist with team or country-specific tasks as required — flexibility is key!
Requirements:
- Excellent Spanish and English language skills (min.B2 level both).
- Well knowledge of MS Office (Excel & Word precisely).
- Problem-solving drive and great negotiations skills.
- Exceptional ability to deliver top-tier customer service.
- Outstanding written and verbal communication skills, ensuring clear and effective interactions.
What we offer:
- Unlock your potential in a fast-paced global environment with real opportunities to grow and thrive.
- Join a fun, inclusive, and open-minded workplace that embraces innovative ideas and encourages creative problem-solving.
- Enhance your language skills in our vibrant multilingual offices, where you’ll get to practice and develop daily.
- Fuel your career with access to top training platforms like Percipio and GoFluent, ensuring continuous professional development.
- Enjoy a full range of benefits, including a competitive salary, performance bonuses, Employee Assistance Program (EAP), and the Employee Stock Purchase Plan (ESPP) after one year.
- Secure your future with stable, contract-based employment.
- Work in a modern, accessible office that makes your daily commute a breeze.
- Have fun with us at team-building activities and events designed to boost team spirit and connection!
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.