Opis stanowiska pracy
ServiceNow: Technical Lead
Kraków
NR REF.: 1189796
As a ServiceNow: Technical Lead, you will join Federal Express Corporation (FedEx Express) - the world39s largest express transportation company. FedEx Express39 global transportation network ensures fast, reliable delivery of documents, packages, and shipments around the world.
Key Tasks & Responsibilities:
- Understanding client needs: Analyse business processes, pain points, and desired outcomes to recommend suitable ServiceNow solutions.
- Solution design: Craft technical blueprints for ServiceNow implementations, considering existing infrastructure, scalability, and integrations.
- Proof of concepts (POCs): Develop and demonstrate working prototypes to showcase the value proposition of the solution.
- Estimating & quoting: Prepare proposals with detailed resource estimates and implementation timelines.
- Leading technical teams: Guide developers, administrators, and other stakeholders throughout the implementation process.
- Configuration & customization: Configure ServiceNow modules and workflows to align with specific business requirements.
- Integration with existing systems: Ensure seamless integration between ServiceNow and other enterprise applications.
- Testing & validation: Conduct thorough testing to ensure the solution functions as designed and meets performance benchmarks.
- Knowledge transfer: Train end-users and support teams on new ServiceNow development.
- Performance optimization: Continuously monitor performance and suggest improvements for efficiency and scalability.
- Change management: Facilitate smooth adoption of the new system and address stakeholder concerns.
- Staying updated: Continuously learn about new ServiceNow features, best practices, and industry trends.
Qualifications & Competencies (education, skills, experience):
- Degree educated or with relevant experience, you will have a broad range of knowledge of the ServiceNow Product set and a minimum 5 years’ experience in a ServiceNow Solution Architect role within a similar size organisation
- ServiceNow certified Technical Architect (CTA)
- ServiceNow Expert or Professional Application Developer
- JavaScript developer within a ServiceNow environment
- You will have exposure to at least 3 of the following ServiceNow products: HR Service Delivery Pro, Customer Service Management, IT Service Management Pro, IT Asset Management, Security Operations, App Engine Studio, Automation Hub, IT Operations management
- Understanding and experience of working in a SAFe Agile environment
- Strong understanding of the ServiceNow platform and its functionalities
- Project management and problem-solving expertise
- Business acumen and ability to translate business needs into technical solutions
- Adaptability and willingness to learn new technologies
- Excellent communication and presentation skills
- Good oral and written command of English
What do We offer:
- Employment contract
- Great working atmosphere
- An extensive benefit package (private medical care, life insurance, sport cards, meal vouchers)
- Opportunities supported by organization for personal and professional development
- Occasional gift cards
- Tuition Assistance
- Employee Assistance Program
Please send your CV in English.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Prezentacja firmy
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodow...
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej na świecie firmy zajmującej się rekrutacją specjalistyczną.
Hays działa na rynku rekrutacyjnym od ponad 50 lat, posiada ponad 250 biur, w których łącznie pracuje ponad 10 tysięcy ekspertów w 20 specjalizacjach.
W 2003 roku otworzyliśmy pierwsze biuro w Polsce. Od tego czasu umocniliśmy naszą pozycję na polskim rynku, stając się niekwestionowanym liderem w rekrutacji specjalistycznej. Obecnie w Hays Poland zatrudnionych jest ponad 200 osób w biurach w Warszawie, Katowicach, Wrocławiu, Krakowie, Trójmieście oraz Poznaniu.
Cechą wyróżniającą HAYS jest unikalny system rekrutacji wysokiej klasy specjalistów w oparciu o podział na dywizje:
HAYS Accountancy & Finance
HAYS Construction & Property
HAYS IT & Telecom
HAYS Manufacturing
HAYS Pharma & Healthcare
HAYS Sales & Marketing
HAYS Executive
Rozwiń
Dodatkowe informacje
- Ostatnia aktualizacja:
- 02/02/2025
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas nieokreślony
- Liczba wakatów:
- 1
- Min. doświadczenie:
- 1 rok
- Min. wykształcenie:
- Policealne
- Branża / kategoria:
- Praca IT - Project Management, Praca IT - Programowanie / Analizy, Praca IT - ERP