Support Analyst with GermanMiejsce pracy: Warszawa
Responsibilities
- Responding to all customer service requirements, agreed with telephone service
- To aim to resolve all queries on a first call resolution basis
- Customers Engagement and Experience
- Ability to interact with customers on a personal level
- Communicate clearly and effectively during all calls
- Provide exceptional customer experiences at every customer touchpoint
- You have a great level of English and German (minimum B2/C1) as well as minimum secondary education
- Excellent communication skills in English in the both verbal and written forms
- Preferably some previous experience in customer service – ideally in a contact center or perhaps in retail either would be great
- Ability to work flexible shifts whilst displaying impeccable schedule adherence
- A team player with a positive outlook and a passion for customer service
- Strong attention to detail and the ability to multi-task
- Excellent computing skills
- Strong decision-making and problem-solving skills
- Interest in Cyber Security and IT fields is a plus
Offer
- Sharing the costs of sports activities
- Private medical care
- Life insurance
- Remote work opportunities
- Integration events
- Dental care
- Leisure zone
- Extra social benefits
- Christmas gifts
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
